Privacy Policy

1. Introduction

This Privacy Policy covers all services provided by Air Lexvor Inc., including SMS, RCS, MMS messaging services, web portals, and partner services. Air Lexvor Inc. operates in partnership with Lexvor Inc. to deliver telecommunications and AI-powered services. By using our services, you agree to the collection and use of information as described in this policy.

2. Company Relationship

Air Lexvor Inc. operates in partnership with Lexvor Inc., which provides the underlying telecom infrastructure supporting our services. This partnership enables us to deliver reliable, secure telecommunications and AI-powered experiences to our users.

3. Information We Collect

We collect information in the following ways:

Information You Provide:

• Name and phone number
• Account details and credentials
• Messages, prompts, and AI interactions
• Payment information
• Location data
• Preferences and settings

Information Collected Automatically:

• Device identifiers and hardware information
• Carrier information
• Usage patterns and interaction data
• System logs and diagnostics

Information From Partners:

• Transaction data
• Purchase confirmations
• Loyalty activity
• Redemption records

4. How We Use Your Information

We use the information we collect to:

• Deliver and improve our services
• Process rewards and redemptions
• Improve AI models and performance
• Communicate with you about your account and services
• Detect and prevent fraud
• Comply with applicable laws and regulations
• Offer relevant promotions and partner offers

5. AI System and Data Privacy

We take the privacy of your AI interactions seriously. Private messages are not reused for general model training without your consent. All data is encrypted in transit and at rest. Interaction data is anonymized where possible, and employee access to personal data is strictly restricted and logged.

6. Rewards and Financial Data

Payment processing is handled by third-party processors that comply with PCI-DSS standards. All financial transactions are securely recorded. Promotional credits and reward points are considered non-taxable promotional incentives and are not treated as income.

7. Text Messaging and TCPA Compliance

We require your consent before sending marketing or promotional messages. You may opt out at any time by replying STOP to any message. Reply HELP for support information. Message and data rates may apply.

8. Data Retention

We retain personal data only as long as necessary to provide services and meet legal obligations. Inactive accounts are anonymized after 24 months of inactivity.

9. Information Sharing

We may share your information with:

• Lexvor Inc. for infrastructure and service delivery
• Verified partner companies to fulfill rewards and offers
• Payment processors for transaction handling
• Law enforcement when required by law
• Trusted vendors who assist in operating our services

We do not sell your personal information to third parties.

10. Security Practices

We employ industry-standard security measures including:

• End-to-end encryption for sensitive communications
• Tokenized payment processing
• Multi-layered firewalls and intrusion detection
• 24/7 security monitoring

11. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Request portability of your data

To exercise these rights, contact us at privacy@airbylexvor.com or customerservice@airbylexvor.com.

12. Children's Privacy

Our services are intended for users 18 years of age or older. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will promptly delete it.

13. International Use

Air Lexvor Inc. is a US-based company. All data is processed and stored in the United States. By using our services from outside the US, you consent to the transfer of your data to the US.

14. Third-Party Links and Integrations

Our services may include links to or integrations with third-party platforms. We are not responsible for the privacy practices or content of those external platforms. We encourage you to review their privacy policies independently.

15. Data Transfers and Infrastructure

Your data is stored on secure US-based servers. Lexvor Inc. provides private networking infrastructure to ensure secure data transmission between systems.

16. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version is always available at www.airbylexvor.com/privacy-policy. Continued use of our services after any update constitutes acceptance of the revised policy.

17. Contact Information

If you have questions about this Privacy Policy, please contact us at customerservice@airbylexvor.com.